Award-winning home healthcare advising and consulting
Rachael Bickels, MSN, RN, BC-CM
Owner, CEO, Board-Certified National Case Manager,
Senior Care Specialist
Are you or anyone you know of in need of a Medicaid Case Manager? With over 33 years of senior care and case management services, Rachael will assist you in applying for Wyoming Medicaid and the HCBS Waiver program, which will provide you many services in your home. Rachael is a Master's-Prepared Registered Nurse and is also a nationally-accredited Board-Certified Case Manager. She has vast experience
in helping citizens navigate the healthcare system and is a patient advocate.
Call her today! 307-258-3307.

About 303 Case Management & Senior Consulting LLC in Central and Southern Wyoming
Specialized Senior Case Management Serving Converse, Natrona, Platte and Laramie Counties
303 Case Management & Senior Consulting LLC is a senior support and case management agency serving Converse, Natrona, Platte and Laramie Counties and the surrounding region, with more than 33 years of combined experience helping older adults and their families navigate care decisions with clarity and confidence.
When a family reaches a point where care options feel overwhelming, having a knowledgeable advocate in their corner makes a real difference. The work here centers on helping you understand what options exist, what each one means in practical terms, and how to move forward in a way that reflects your loved one's needs, preferences, and values.
Every situation is different. Some patients and families need help understanding the difference between in-home care and facility-based support. Others need someone to coordinate between providers, insurance, and family members across different cities. Whatever your starting point, the goal is the same: clear guidance, consistent communication, and a plan that puts dignity and independence at the center.
Connect with us to start a conversation about your family's situation and what support might look like.
A Care Coordination Approach Built Around Dignity and Individualized Support
Senior care consulting isn't a one-size process. The decisions patients and families face—around housing, medical coordination, daily support, and long-term planning—carry real emotional and practical weight. This agency approaches each case by first listening, then helping you build a picture of available resources and realistic next steps.
For patients and families in more rural areas, access to coordinated senior services can be limited, and knowing where to turn isn't always straightforward. Providing support across the broader Converse, Natrona, Platte and Laramie County region means older adults and families don't have to navigate those gaps alone.
With more than three decades of experience in senior support and case management, this agency brings depth of knowledge to conversations that matter most—whether you're planning ahead or responding to an immediate change in a loved one's condition. That experience shapes how questions get answered, how options get explained, and how patients and families feel leaving each interaction.
We serve older adults and their families throughout Converse, Natrona, Platte and Laramie Counties and the surrounding communities of Central and Southern Wyoming.
What Patients and Families Experience Working with 303 Case Management & Senior Consulting LLC
From your first conversation, the focus is on understanding your specific circumstances—not fitting you into a predetermined process. You'll receive straightforward information about care options, honest guidance about what's realistic, and consistent communication as your situation evolves. The aim is to reduce confusion, not add to it.
- 33+ years of experience in senior support and case management
- Serving Casper, WY and surrounding areas including Converse, Natrona, Platte, and Laramie Counties
- Individualized case management—care planning tailored to each older adult's needs and preferences
- Guidance focused on dignity and independence as central priorities
- Support for patients and families navigating care decisions, provider coordination, and long-term planning
If your family is facing questions about senior care—whether you're planning ahead or responding to a change right now—we'd welcome the opportunity to talk through what you're experiencing. Reach out to 303 Case Management & Senior Consulting LLC to schedule a conversation about your loved one's needs.

